ReminderCall Privacy Policy

Updated: 12/2/2022

Reminder Services, LLC (a.k.a. ReminderCall.com) is committed to keeping your information as well as your customers’ information confidential and secure. We will not, without your permission, sell, publish or share information you entrust to us that identifies you or any person. This privacy notice discloses the privacy practices for ReminderCall.com. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to deliver your appointment reminders or appointment reminder demo. Unless you ask us not to, we may contact you via phone and email in the future to tell you about specials, new products or services, or changes to policies, including this privacy policy. Reminder Services, LLC complies with all applicable federal and state laws and regulations regarding the privacy and confidentiality of your information as well as your customers’ information. ReminderCall.com’s utilization of personal information is limited to that which is necessary to:

  • Interact with you for sales, service, support, registration and payment.
  • Give you access to our full website.
  • Allow you to send automated appointment reminder calls, text messages and emails to your customers using our services.

Your Access to and Control Over Information

By subscribing to Reminder Services, LLC services, you give express consent to Reminder Services, LLC to contact you and collect payments via the information you have provided. You consent to receive automated messages via phone or email about service disruptions. You may opt-out of any future contacts from us at any time.

You can also do the following at any time by contacting us at support@remindercall.com or (888) 858-6673:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

HIPAA

Reminder Services, LLC complies with all HIPAA PHI and ePHI regulations. Reminder Services, LLC’s utilization of personal information is limited to that which is necessary to fulfill its mission of sending automated appointment reminders. We do not give out, exchange, barter, rent, sell, lend, or disseminate any information that is considered patient confidential, is restricted by law, or has been specifically restricted by a patient/client in a signed HIPAA consent form.

Notification of Changes

Whenever material changes are made to the privacy notice, we will notify you by email.

Other Provisions as Required by Law

Numerous other provisions and/or practices may be required as a result of laws, international treaties, or industry practices. It is up to you to determine what additional practices must be followed and/or what additional disclosures are required. Please take special notice of the California Online Privacy Protection Act (CalOPPA), which is frequently amended and now includes a disclosure requirement for “Do Not Track” signals. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (888) 858-6673 or via email at support@remindercall.com.

Subscriptions

We request information from you during the signup process. To subscribe to our service, you must provide contact information (like name and billing address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to subscribe you to our online software service. If we have trouble processing a signup, we’ll use this information to contact you.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, we use a cookie to identify you so you do not have to log in a password more than once, thereby saving time while on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Tracking

We Google Analytics to collect non-identifiable website usage statistics to help improve user experience. If you want to opt-out of Google Analytics tracking, please visit http://tools.google.com/dlpage/gaoptout or you can set up a filter in Adblock Plus or similar ad blocker tools like AdBlock, uBlock or Adblock Pro.

Sharing

We do not share aggregated demographic information with anyone. We use an outside credit card processing company to bill users for services. This company does not retain, share, store or use personally identifiable information for any secondary purposes beyond billing you for your subscription.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Quizzes

This website does not request information via surveys or websites. This website does host quizzes that are for enjoyment only. Quizzes do not request identity information or collect data of any kind.

Reminder Services, LLC reserves the right to change this Privacy Policy at any time by posting the new privacy statement on Reminder Services, LLC’s websites.