As your business continues to grow, you need an efficient way to manage your business’s scheduling records. Once you enter appointments into your system, the next step is to send appointment reminders to your customers. Good communication with your customers can benefit the business flow, while poor communication leads to no-shows and scheduling gaps. The…
Why Do we Even Need HIPAA? In the healthcare industry, it seems that nothing is more confusing than the HIPAA Privacy Rule. Before HIPAA, healthcare providers had to provide patient privacy or face penalties from their respective licensing boards. Patient privacy was not really defined. The penalties ranged anywhere from receiving a warning letter to…
What Is An Opt-In? The TCPA (Telephone Consumer Protection Act) protects your personal cell phone from receiving hundreds of unwanted text messages per day. In fact, it keeps your cell phone from turning into your email inbox: unmanageable and full of spam. In other words, you probably enjoy the benefits of the TCPA and are…
We realize that many of you are working diligently to help our community contain the spread of the (COVID-19) Coronavirus and are currently sending COVID-19 text messages to keep the public informed. We’d like you to know that we are up and running and committed to providing you with the services you have come to…
For many small businesses, getting people to their appointments on time seems impossible. But, with the right strategy in place, the task of reminding customers gets much easier. Here are some tips and some appointment reminder templates to get you started: Which Reminders Should You Send? Today’s choices give you the opportunity to customize your…
Automating essential office tasks can save you time, money, and frustration. The amount of work that can be automated continues to grow. Whether you’re trying to improve communication, record-keeping, or finances, automation can be your friend. You can save time, reduce human error, increase consistency, and keep better records, by using automation. Here are a…
Why do Physicians Send Patient Data Offshore? Patient data is more valuable than ever. On the black market, it has become more desirable than credit card data. For that reason, the need to protect electronic Protected Health Information (ePHI) is at its peak. As-luck-would-have-it, storing electronic data in other countries is also on the rise….
So… exactly how much should the average appointment reminder service cost? It’s a question that’s more complicated than it looks. With so many different features and such different pricing models, it’s hard to nail down. Even a savvy business owner can struggle to figure it out. The decision to use automated reminders is a no-brainer….
Anyone working in the United States healthcare industry knows that patients miss appointments. Many providers ask, “Why do patients miss appointments at my medical practice?” Or, “ What can I do to help patients show up?” Yet hard data and statistics are hard to come by. To help answer these questions, ReminderCall ran a public…
Did you know that most states are currently passing direct primary care state laws? On April 16, 2015, President Obama signed H.R. 2, The Medicare Access and CHIP Reauthorization Act. This act opened direct primary care to Medicare patients. Since then, direct primary care state laws have quietly appeared in 25 states. Direct primary care…
